All bugs should be reported as a ticket sent to our support team which you can create by clicking here. If this is your first time getting in touch with us, you may find our article on this topic useful, which you can open by clicking here.
Once you are in position to contact us, please include the following information in your bug report:
• A full description of the bug you are experiencing
• The severity of this bug, how it is affecting your gameplay, and when you first noticed it
• The device, operating system version, and game version on which you experienced this bug
• Screenshots or a recording that clearly showcase the bug
Formatting your bug reports in this way will make it more likely that the support team can immediately communicate the issue to the development team, along with decreasing or eliminating the need for back-and-forth responses.
If you are unsure of what exactly to include in your bug reports, we urge you to include any and all details you feel might be relevant!